Sometimes the job is obvious: a key snapped in the cylinder, a deadbolt that spins without catching. Other times you know something is wrong but not what to ask for. Either way, start here. Each service page describes the symptoms, the fix and what to have ready.
A broken key is not a reason to break the lock. Extraction tools reach the fragment, the cylinder is inspected for damage, and a fresh key is cut from the pieces or from the code stamped on the original.
Most home locks were whatever the builder had on the truck, and the strike is screwed into softwood trim rather than the framing. Upgrading those fixings and the bolt behind them is unglamorous work that changes how a door resists a shoulder.
If a key has been lost, lent or copied more times than you can count, a restricted key system ends the uncertainty. Every key is numbered, every copy is authorised by you, and the old keys simply stop opening anything.
For multi-tenant buildings, the entry door, the mailroom, the mechanical room and each suite need their own place in a key plan. Commercial services include designing and installing that plan and keeping it workable as tenants come and go.
This group is for drivers. It covers openings, replacement keys and fobs, key programming, broken-key extraction from doors and ignitions, and ignition repair.
Home Lockout ServiceIt is minus fifteen, the wind is coming across the driveway, and the key will only go halfway into the deadbolt.
Business Lockout ServiceThe manager who holds the only set of office keys is on a plane.
Broken Key ExtractionIn the parking lot your car key snapped in the driver's door.
Break-In Damage Lock RepairYou came home to find the front door standing open.
Seized & Jammed Lock OpeningIt is the coldest morning of the winter and the key goes halfway into the side door and stops.
Lost Keys — Same-Visit RekeyYou were shovelling the driveway after dark and the ring must have slid out of your coat pocket somewhere under a metre of snow.
Car Lockout ServiceYou reached the parking lot after a long hike and the pocket that held your car key is empty.
Car Key ReplacementThe only key to the car went into the lake with the kayak.
Spare Car Key DuplicationA car sits at the cottage all season, and the only key to it lives on a ring three hours away in the city.
Key Fob ProgrammingThe remote clicks the way it always has, but the vehicle no longer locks, unlocks or answers with its usual chirp.
Transponder Key ProgrammingEvery key that ever opened the car is gone at once, one taken with a stolen bag, the spare misplaced months ago and never…
Ignition Lock RepairThe key turned the engine off in the driveway and now refuses to come back out.
Vehicle Lock RepairYou line the key up with the trunk lock, turn it, and feel nothing catch.
Motorcycle & Scooter KeysThe dash lights come on, the starter cranks, and the engine simply refuses to catch, though the same key has run this bike since…